Teranz Boutique
17 North Wabash Ave
Chicago IL 60602
Phone 312-345-0881
Fax 312-345-0882
Email: [email protected]
Hours: Monday – Saturday, 11am – 7:30 p.m.
Make an Appointment with a Teranz Stylist.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
For a Limited time, shipping for all orders are FREE. That is USPS inside the USA.
Which payment methods are accepted in the Online Shop?
Visa, MasterCard, AMEX, Discover and PayPal.
How long will delivery take?
We ship from Chicago, IL in 7-14 days. The US Postal Service delivers according to your zip code. Expedited service is available. Just call 312-345-0881.
How secure is shopping in the Online Shop? Is my data protected?
Our website uses industry standard Secure Sockets Layer (SSL) protocol. SSL encrypts sensitive details such as login credentials, social security numbers, and bank information so that unauthorized users cannot interpret and use the data, even if they see it. The lock icon users see on SSL-secured websites and the “https” address indicate that a secure connection is present. Our PayPal payment option keeps your sensitive data on PayPal's secure servers. With all payments options your personal information is secure.
What exactly happens after ordering?
We pull your new items from our inventory or express to us from the manufacturer and we ship directly to you. To check the status of your order check back here at any time.
Do I receive an invoice for my order?
Your printed invoice will be included in your order.
What is your return and refund policy?
At this time we can only offer size exchanges. No returns. No refunds.
Send us an email