Teranz Boutique

17 North Wabash Ave

Chicago IL 60602

Phone 312-345-0881

Fax 312.345.0882

Email: TERANZ@TERANZ.COM

Hours – Friday, 11am – 7:30 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
For a Limited time, shipping for all orders are FREE. That is USPS inside the USA.
Which payment methods are accepted in the Online Shop?
Visa, Mastercard, AMEX, Discover and PayPal via PayPal. PayPal also offer Paypal Credit if you are approved.
How long will delivery take?
We ship from Chicago, IL in 7-14 days. The US Postal Service delivers according to your zip code. Expedited service is available. Just call 312-345-0881.  
How secure is shopping in the Online Shop? Is my data protected?
Your data is absolutely protected and you payment information is entered on PayPal's secure server.
What exactly happens after ordering?
We pull your new items from our inventory or express to us from the manufacturer and we ship directly to you. To check the status of your order check back here at any time. 
Do I receive an invoice for my order?
Your printed invoice will be included in your order. 
What is your return and refund policy?
At this time we can only offer size exchanges. No returns. No refunds.  

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